Feeling at home matters.

Inviting someone into your home deserves clear information. We will share our safety processes and support details before bookings open.

Our safety processes are being finalised. Details about partner onboarding, help during a visit and issue reporting will be published before launch.

Start with a clear scope.

Know which tasks are included before requesting help. Share practical details that affect the work, such as access instructions, pets or fragile items, when the booking experience becomes available.

Make space for the visit.

Keep walkways clear and set aside personal valuables. If a task needs specialist tools, handling or qualifications, check the service description before assuming it is included.

Know where to turn.

We will publish the available support channels and the steps for raising a concern before bookings open. Do not rely on this preview website for urgent assistance.

More information before you decide.

Partner requirements and the safety information available during booking are still being confirmed. We will explain the process here when the details are ready.

Read our current answers

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